Phone: (859) 987-2110
Window Hours: Monday - Friday 8:00 A.M. - 4:30 P.M.
Payment Drop Box: 24 Hour curbside payment drop off box.
Bill Due Dates:
All payments are due by the 15th of the month at the close of business. Penalties will be added to the net balance following the close of business on the 15th. Post marked mail subject to late fee. If the 15th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m.
Termination of Service for Non-Payment:
Payment in full must be received by the 26th at the close of business. Following the close of business, if unpaid, an additional $30 reconnection fee will be applied. Post marked mail subject to additional fee. If the 26th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m. To have services restored the same day the total balance plus $30 reconnection must be received before 4:00 pm. Payments made after 4:00 pm will be restored the next business day.
City Utility Billing Rates
In June 2024, Ordinances were passed to adjust utility rates over a three-year period. This is effective with the bills due October 15, 2024. Customer rates are determined based on customer type (residential or commercial), meter size, and location.
Electric Rates - Current
Electric Rates - Effective Bills Due October 15, 2024
Water Rates - Current
Water Rates - Effective Bills Due October 15, 2024
Sewer Rates - Current
Sewer Rates - Effective Bills Due October 15, 2024
